Jake's Mobile Auto Repair finding the correct solution for your automotive repair.

Jake's Mobile Auto Repair finding the correct solution for your automotive repair.

Since the inception of this business in 1987, we set out to help the public, to show them a new way.  To give them a break from those standard brick and mortar shop bills running from $600 to $1100 to do what seems like simple repairs. Some examples are, water pumps, timing belts, brake jobs, auto air conditioning repairs or even a simple oil change that somehow leads to a $400 repair bill. We’ve been in business for many years and still to this day we can't figure out how those simple jobs can exceed those figures or how people allow it to happen. Our customers are frightened, they call us and tell us things like, "Well I got a wheel bearing online on sale for my car because a friend of mine told me it has to be my wheel bearing making the noise under my car. Can you give me a price for what you would charge to put a wheel bearing on my car? So what happens is, being the friendly people that we are, we give him a price on replacing one wheel bearing on his particular vehicle but we have somewhere in the back of our minds that that’s not the problem but we'll play along for now.

As mobile mechanics we like to get our diagnostics right the first time but we have to do just that, a full diagnostics. Without a physical inspection of the problem there is really no telling what the cause of the customer's concern is. We've worked on 50,000+ cars before this one and our customers are happy and know the difference between what they thought was wrong and what we discovered was really the problem. This just happened last week with a new customer of ours.

He actually waited 2 weeks to get his part in before calling us and stopped driving the car too. Well within 10 minutes of being on site and setting up this vehicle to be tested we discovered he has a loose exhaust. Yea we had a choice there, we could’ve not told this customer about his loose exhaust, replaced his wheel bearing anyway like he asked us to do, not used any of our skill set or ethics, put that wheel bearing in charged him and got paid for what we discussed prior to us coming out there. But, Jake’s Mobile Auto did not do that. In fact we never do that.

When we go out to a job, whether the customer wants a diagnosis or not we have to inspect the vehicle. For our own safety, their liability and ours and our reputation, we always do a full diagnosis and inspection.  We explain these things afterwards and usually the customer is so great full they don’t know what to say. They know just as well that we could’ve changed that part, charged them hundreds of dollars and then told them that they have another problem. So what we did in this case was we called a friend of ours who works in a local muffler shop to set up a meeting between him and our customer, charged him our service call for going out there and correctly diagnosing his problem and he’s taking the car to a muffler shop to get his exhaust fixed.

We saved this guy a huge headache but he still has an expensive part to return out-of-town. All of this could've been avoided if he would have just called us in the first place. We are here to help you, to save you money, to get the job done that you need and get it done right the first time.

Call Jakes Mobile Auto. Why call anyone else?

Jacob Foto